Privacy Policy

AESTHETICSBY LUCY J (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect
We may collect personal information directly from you when you:

• Book an appointment
• Complete forms on our website or in person
• Communicate with us by phone, email, or online

This information may include your name, contact details, date of birth, medical history, billing information, and other details relevant to your care or services.

How We Use Your Information
We use your personal information to:

• Provide our services safely and effectively
• Manage bookings, records, and payments
• Communicate with you about your appointments or services
• Comply with legal and regulatory obligations

Data Storage and Security
All personal information is stored securely in a cloud-based CRM system. We take reasonable steps to protect your information against loss, misuse, unauthorised access, modification, or disclosure.

Disclosure of Information
We do not sell or rent your personal information. We may disclose your information:

• With your consent
• To service providers who assist us in operating our business (under strict confidentiality obligations)
• When required or authorised by law
• If necessary to protect your health, safety, or the public

Your Rights
You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or outdated information
• Withdraw consent for certain uses of your information

To exercise these rights, please contact us using the details below.

Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

AESTHETICS BY LUCY J PTY LTD
info@aestheticsbylucyj.com